How to Add SpecialChem Email to Your Address Book

Have you experienced problems receiving our email? If so, it may have been mistakenly filtered out of your inbox.
Please note that you may have to complete the following steps for email sent from SpecialChem in order to ensure that you will receive all our email communications.

Black Berrys

1.	Scroll up to the message header.
2.	Get to the field where their name is listed, click the Berry button and then click Show Address.
3.	Select and copy that address to the clipboard.
4.	Go into Address Book and find the user.
5.	Select Save.
6.	Click to edit it, and then click the Berry button to add another email address.
7.	Paste it in and click Save.

AOL

New subscribers need to add the "From" address from the email sent to you to their address book:

1.	Click the Mail menu and select Address Book.
2.	Wait for the Address Book window to pop up, then click the Add button.
3.	Wait for the Address Card for New Contact window to load.
4.	Once loaded, cut and paste “From” address from the email sent to you into the “Other E-Mail” field.
5.	Make our From address the Primary E-Mail address by checking the associated check box.
6.	Click the Save button.
7.	For existing subscribers that are seeing messages in the spam folder, open the newsletter and click the This Is Not Spam button.
8.	Add "From" address from the email sent to you onto your Address Book as outlined in the New Subscribers information above.

Comcast

1.	Sign into Webmail.
2.	On the left navigation menu, click Address Book.
3.	Click Add Contact.
4.	Under the General tab, in the box under the Email Address, enter the “From” address from the email sent to you.
5.	Click the Add button.
6.	If you have enabled “Restrict Incoming Email,” also do the following: Sign into Webmail.
7.	Select Preferences.
8.	Select Restrict Incoming Email. Note: If Enable Email Controls is set to Yes, then you are restricting incoming emails.
9.	Select Allow email from addresses listed below.
10.	Enter the “From” address from the email sent to you.
11.	Click the Add button.

Earthlink

1.	Click the Address Book button to open your address book in the browser.
2.	Click the Add Contact button (if you use EarthLink 5.0 or higher, click the Add button).
3.	Type in the “From” address from the email sent to you into the email address slot and then click OK.

Hotmail

1.	Click on the Contacts tab at the top of your account.
2.	In the left hand menu, click on Safe List.
3.	Enter the “From” address from the email sent to you into the blank field.
4.	Click the Add button to the right of the field.

Mozilla Thunderbird

1.	Click the Address Book button.
2.	Make sure the Personal Address Book is highlighted.
3.	Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other.
4.	Under the Contact tab, copy and paste the “From” address into the email dialogue box.
5.	Click OK.

Outlook 2003

1.	Go to your Contacts page.
2.	Click on New in the upper-left-hand corner.
3.	Enter the “From” address from the email sent to you into the email address field.
4.	Click Save in the upper left of your window.

SBC Global

1.	Go to the SBC Global Mail page and click the Options link.
2.	In the Management section, click the Filters link.
3.	Click the Add button.
4.	In the “From header” rule, in the field to the right of contains, enter the “From” address from the email sent to you.
5.	From the Move the message to pull-down list, choose inbox.
6.	Click the Add Filter button to save the filter.

Yahoo!

1.	Click on the Addresses tab in the upper-left part of your account screen.
2.	Click on Add contact just under the Addresses tab.
3.	Enter the “From” address from the email sent to you in the email field – the rest can be left blank, if desired.
4.	Click on Save at the bottom of the page. You should see a confirmation screen.
5.	Click Done in the upper left.

Verizon.net

1.	Go to your account and click on the Address Book link in the left column.
2.	Select Create Contact.
3.	The Add Address Book Entry screen appears. In the Email field, type in the “From” address from the email sent to you.
4.	In the Nickname field, type the sender name from the email sent to you.
5.	Select Save.